We are committed to providing durable and reliable water park products for commercial and professional use.

Warranty Coverage

Our products are covered by a limited warranty against manufacturing defects under normal use, correct operation, and proper maintenance. Warranty terms may vary by product type and order agreement.

What the Warranty Covers

The warranty may cover manufacturing-related issues such as material defects, seam defects, or workmanship problems confirmed by our inspection team.

What the Warranty Does Not Cover

The warranty does not cover:

• Damage caused by sharp objects, dragging, collision, or rough surfaces
• Damage caused by incorrect inflation pressure
• Damage caused by misuse, overloading, improper operation, or lack of supervision
• Normal wear and tear
• Fading, staining, or cosmetic changes caused by long-term outdoor exposure
• Unauthorized modification or repair
• Improper cleaning, storage, or transportation damage after delivery

Warranty Service

If a product issue occurs, please contact us with order information, clear photos, videos, and a description of the problem. We will review the case and provide repair, replacement, or other suitable solutions when applicable.